Please send your jewelry to:
Laurel Elaine Jewelry
1008 Montgomery Street
San Carlos, CA 94070
Please package your jewelry securely and include your name and return or exchange details inside the package so we can match it to your request.
Buyers pay return shipping. A shipping service with tracking is recommended; we’re not responsible for items lost or damaged in transit. For US exchanges, we cover shipping your replacement back to you. For international returns and exchanges, buyers are responsible for shipping costs both ways.
Local and prefer to skip shipping?
Contact us to arrange a contactless porch drop off in San Carlos. For exchanges, we can have your replacement ready so you can drop off your jewelry and pick up your new pieces in the same visit.
What happens next?
Returns and exchanges are processed twice a week. We’ll email you when your return is processed or confirm receipt of your exchange and provide an estimated shipping date for your replacement. Your bank or card provider may take several additional days to post a refund.
Tip: Bookmark this page so you can easily reference these instructions.
Have questions? Contact us anytime.
